LUTKAYSHAWK’s quality management system (QMS) is aim to:
Ensuring safe and reliable operations: LUTKAYSHAWK’s QMS provides a framework for identifying and managing risks to ensure safe and reliable operations. This includes identifying potential hazards, establishing procedures for managing those hazards, and monitoring and measuring the effectiveness of those procedures. It also involves training employees on safe operating procedures and ensuring that equipment and facilities are properly maintained and inspected.
Meeting customer requirements: Ensure that the products and services provided by LUTKAYSHAWK meet or exceed client requirements. This includes understanding client needs and expectations, establishing quality objectives, and monitoring and measuring customer satisfaction. It also involves identifying and resolving any issues related to product or service quality.
Improving efficiency and reducing costs: LUTKAYSHAWK’S QMS provides a framework for identifying and eliminating waste, improving processes, and reducing costs. This includes identifying areas for improvement, establishing performance metrics, and implementing corrective and preventive actions to improve efficiency and reduce costs. It also involves involving employees in continuous improvement efforts and providing training and resources to support these efforts.
Ensuring compliance with regulations: LUTKAYSHAWK’s QMS helps to ensure that the company is in compliance with the many regulations that govern the industry. This includes establishing procedures for monitoring and complying with regulatory requirements, providing training and resources to employees to support compliance efforts, and maintaining documentation to demonstrate compliance.
Continual improvement: LUTKAYSHAWK’s QMS provides a framework for continually monitoring and improving processes to ensure that the company is delivering the best possible products and services to its clients. This includes establishing a culture of continuous improvement, measuring, and analyzing performance data to identify areas for improvement, and implementing corrective and preventive actions to drive improvement. It also involves regular review and evaluation of the QMS to ensure that it is effective and meeting the LUTKAYSHAWK's needs.

Lutkay Shawk understands the need to provide quality service to its clients, by meeting the client’s expectations, providing quality care, and executing its activities per local regulations. As such, Lutkay Shawk is in the process of developing and gaining certifications for its internal systems to provide excellent services to its clients.